Privacy Policy

Last Updated: 04 October 2025 

Welcome to BetterFit (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.betterfit.fit] and when you download or use our fitness app, BetterFit (the “App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or download the App. 

By using our website and App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. 

 1. Information We Collect 

 We may collect the following categories of information: 

 A. Personal Information 

  • Contact Information: Your name, email address, phone number, billing details, and other information you voluntarily provide when creating an account or contacting us. 
  • Fitness and Health Information: Workout routines, fitness goals, activity levels, and other health-related information you provide within the App. This may be considered sensitive information under privacy laws, and we treat it with additional protections. 

 B. Automatically Collected Information 

  • Device Information: Device type, unique device identifiers, IP address, browser type, operating system, and settings. 
  • Usage Data: Information about your interactions with the website and App, such as features used, time spent, and navigation patterns. 
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance functionality, improve performance, and analyze usage. You may adjust your browser settings to disable cookies, but some features may not function properly 

 2. How We Use Information 

 We may use the information we collect to: 

  • Provide, improve, and personalize your experience on our website and App. 
  • Communicate with you regarding updates, support, security alerts, promotions, or important notices. 
  • Process transactions and manage your subscriptions. 
  • Analyze usage trends and improve performance and functionality. 
  • Detect and prevent fraudulent or unauthorized activity. 
  • Comply with legal obligations and enforce our Terms & Conditions. 

 3. Sharing of Information 

We do not sell or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in operating our services (e.g., cloud hosting, analytics, payment processors). 
  • Legal Requirements: When required by law, regulation, subpoena, or court order, or if disclosure is reasonably necessary to protect our legal rights, enforce our Terms, or prevent fraud or illegal activity. 
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality obligations.  

 4. Data Storage and Security

  • We store your data on secure servers using industry-standard encryption and security protocols. 
  • Access to personal information is restricted to authorized staff and service providers who require it for business purposes. 
  • While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

 5. Data Retention 

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. 

If you close your account, we may retain certain information to comply with legal obligations, resolve disputes, or enforce agreements. Fitness/health data may be deleted or anonymized once it is no longer needed. 

 6. Your Data Privacy Rights 

 Depending on your location, you may have rights under privacy laws, including the right to: 

  • Access: Request a copy of the personal information we hold about you. 
  • Correction: Request correction of inaccurate or incomplete data. 
  • Deletion: Request deletion of your personal data, subject to legal obligations. 
  • Portability: Request a copy of your data in a structured, machine-readable format. 
  • Marketing Preferences: Opt out of receiving promotional communications at any time. 

To exercise these rights, please contact us at [email protected]. We will respond within the timeframes required by applicable law. 

 7. Third-Party Links 

Our website or App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with your personal information. 

 8. Your Choices 

  • Account Information: You may update, correct, or delete your account information by logging into your account or contacting us. 
  • Cookies: Most browsers accept cookies by default. You can disable or delete cookies in your browser settings, but this may limit functionality. 
  • Promotional Communications: You can opt out of marketing emails by clicking “unsubscribe” or contacting us. You will still receive essential service-related communications. 

 9. Children’s Privacy 

Our website and App are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it. 

 10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Updates will be posted on https://betterfit.fit/terms-and-conditions/ and will reflect the “Last Updated” date above. 

If we make significant changes, we will notify you through the App or by email where possible. Your continued use of the website or App after changes take effect indicates acceptance of the updated Privacy Policy 

 11. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

  BetterFit 

     96 Botanic Loop Brigadoon, 

     Western Australia 

     Email: [email protected]